Support
Help with Health Bridge for AI
Get connected, choose your Apple Health permissions, and fix common sync problems.
Contact
For setup or privacy questions, email:
Keep your data private. Do not email health values, pairing links, passwords, tokens, or screenshots that show personal health information.
Get started
- Install the iPhone app from the TestFlight install page.
- Follow the install guide to set up Health Bridge on your computer.
- Open the private setup page on your computer and scan its QR code with the iPhone Camera.
- Choose which Apple Health categories the app may read.
- In the app, check the connection and start your first sync.
Choose how to sync
Direct
Your iPhone sends data to Health Bridge running on your computer. The app calls this computer your receiver. Use Direct when your phone can reach it over the network.
iCloud Mailbox (Beta)
On Mac, you can send encrypted sync files through your own iCloud account. Your iPhone and Mac must use the same iCloud account, and iCloud Drive must be on.
The app uses the sync method you choose and will not switch methods by itself.
Apple Health permissions
Apple shows every supported category in its permission screen. You can allow any, all, or none of them. Health Bridge for AI only reads categories you allow and never writes to Apple Health.
- Open the Apple Health app.
- Tap your profile picture.
- Open the privacy settings for apps and choose Health Bridge for AI.
- Change the categories the app can read.
Removing permission stops future reads. It does not remove data already sent to your receiver.
If Direct cannot connect
- Make sure Health Bridge is running on your computer.
- Check that your iPhone can reach that computer on the current network.
- If the computer or network changed, disconnect and scan a new setup QR code.
- If you use a VPN or firewall, make sure it allows the connection.
If iCloud Mailbox is not syncing
- Check that iCloud Drive is on for both the iPhone and Mac.
- Make sure both devices use the same iCloud account.
- Keep Health Bridge running on the Mac and allow a little time for iCloud to deliver the files.
If data is waiting to sync
The app keeps undelivered data on your iPhone and tries again later. Bring your receiver back online, then retry the sync. If you no longer want to send it, use the app's option to delete pending sync data.
Delete or reset data
Disconnecting removes the saved receiver from the app. Resetting sync data removes undelivered data and the app's sync history. Neither action deletes records from Apple Health.
Delete data that already reached your receiver from that receiver. If you used iCloud Mailbox, you can also delete its files from your own iCloud account.
If you previously emailed support and want that support message deleted, contact healthbridge@chanhyo.dev from the same address and describe the message you want removed.
Medical information
Health Bridge for AI moves data you choose. It does not diagnose conditions, recommend treatment, provide emergency guidance, or calculate health or readiness scores.